003/ADforF/23-24 Renewal of Maintenance Agreement for Cash Receipting System

August 31, 2023 Assistant Director Finance (CLT) (Officer) Awaiting outcome View on council website
Full council record
Content

To relet the maintenance and cloud hosting contract
for the Councils cash receipting system to P360, the
Council’s current supplier, which has been purchased through
a framework agreement.

Reasons for the decision

The maintenance and
cloud hosting contract is due for renewal on 31st August 2023. The
only supplier who can maintain and host the system is the provider
of the current software Pay360. 
 
The contract is
expected to cost the council £32k per year and is within
existing budget

Alternative options considered

The Council could only move away from the supplier by
implementing a new system at a cost of approximately
£250,000. Whilst the Council should consider changing
supplier in the next three years, such an exercise is expensive;
will take around 18 months to procure and implement; and is
potentially disruptive. The council does not have the resources or
time to make such a change now.

Details

OutcomeFor Determination
Decision date31 Aug 2023