Decision

Authority granted to write off 272 former tenant account balances totalling £192,920.40. The debts have been pursued by Liberata and have been assessed as unrecoverable. Of the total amount, £186,988.57 relates to deceased former tenants and £5,921.83 relates to bankrupt former tenants.

Reasons for the decision

Liberata has undertaken recovery action and determined that the debts are not recoverable because the former tenants are either deceased or bankrupt. As a result, recovery action cannot reasonably be pursued and the debts should be written off.

Alternative options considered

Continuing recovery action was not considered appropriate as the debts have been determined to be unrecoverable due to the death or bankruptcy of the debtors.