The Basingstoke and Deane Borough Council Customer Experience Strategy 2023-2026
November 7, 2023 Cabinet (Cabinet collective) Key decision Approved View on council websiteFull council record
Purpose
To approve a strategy to provide improved
customer experience of council services.
Decision
Adopt the Customer Experience Strategy
2023–2026 as attached in Appendix 1.
Details
| Outcome | Recommendations Approved |
| Decision date | 7 Nov 2023 |
| Subject to call-in | Yes |