Purpose

These services are required in order to
maintain our traditional telephony functionality used for desk
phones, alarm lines (Fire, Lift, and Security) and door access /
concierge systems. The increased value of the contract is due to
the complexities of moving away from traditional telephony
functionality which has resulted in longer retention of phone lines
than previously expected.

Content

To increase the value of a contract necessary
to continue utilising traditional telephony services provided by
Virgin Media Business until January 2026, conducted through a Light
Touch procurement within the Procurement Act 2023.

Alternative options considered

Option 1 - Competitive Tender – This
option is not possible due to services being stop-sell with
Internet Service Providers, so no new supplier could take on these
services.
Option 2 - Not continue to utilise services – This option is
not feasible as the services utilising this technology are still
required, and removal will cause disruption to public services and
in cases such as fire alarms will have an impact on our health and
safety obligations.