Purpose

Quarterly report

Content

The quarterly performance report provided
details of the key performance measures reported through the
corporate performance framework for 2023/24 and the performance
scorecard, which provided information on four key elements of
performance for the Council covering Finance, Customer Service,
Performance and Human Resources indicators.  Within the performance report and performance
scorecard, outturns which were performing at or better than target
were classified as Green, those which were within 5% of the target
are Amber and those which were more than 5% of the target were Red.
At the end of Quarter 3, 93 indicators had outturns reported with a
Red, Amber or Green status. Of these, 54
were Green (57%), 18 were Amber (19%) and 22 were Red (24%).
 
RESOLVED –
 
That the performance
report be noted including the action taken to improve performance
where required.