Purpose

Quarterly report

Content

The report included the
performance report, which provided details of the key performance
measures reported through the corporate performance framework for
2023/24 and the performance scorecard, which provided information
on four key elements of performance for the Council covering
Finance, Customer Service, Performance and Human Resources
indicators. Within the performance report and performance
scorecard, outturns which were performing at or better than target
were classified as Green, those which were within 5% of the target
are Amber and those which were more than 5% of the target were Red.
At the end of Quarter 2, 92 indicators had outturns reported with a
Red, Amber or Green status. Of these, 62
were Green (67%), 10 were Amber (11%) and 20 were Red
(22%).
 
RESOLVED that the performance report be noted including the
action taken to improve performance where required.