Policy Review:Council Tax Discretionary Hardship Policy

September 25, 2024 Executive Member (Resources) (Cabinet member) Approved View on council website
Full council record
Content

Recommendations
approved
 
Reasons for
recommendation
The revised policy
will:

a)       
Better support residents by highlighting other help
available, including referral to the council’s social
prescribing team.

b)       
Ensure the policy is relevant and up to date and
meets the current needs of residents

c)        
Make the policy more accessible for residents by
simplifying the language

d)       
Help with shared decision making across the
councils

e)       
Provide the increased resilience of sharing key
processes
 
Other options
considered and rejected
To continue with the existing policies was not
considered as these policies are out of date and not aligned with
other council policies including the Fair Collection Charter
 

Supporting Documents

Policy Review Council Tax Discretionary Hardship Policy.pdf
Policy Review Council Tax Discretionary Hardship Policy Appendix 1.pdf
Policy Review Council Tax Discretionary Hardship Policy Appendix 2.pdf

Details

OutcomeRecommendations Approved
Decision date25 Sep 2024
Subject to call-inYes