Policy Review:Council Tax Discretionary Hardship Policy
September 25, 2024 Executive Member (Resources) (Cabinet member) Approved View on council websiteFull council record
Content
Recommendations
approved
Reasons for
recommendation
The revised policy
will:
a)
Better support residents by highlighting other help
available, including referral to the council’s social
prescribing team.
b)
Ensure the policy is relevant and up to date and
meets the current needs of residents
c)
Make the policy more accessible for residents by
simplifying the language
d)
Help with shared decision making across the
councils
e)
Provide the increased resilience of sharing key
processes
Other options
considered and rejected
To continue with the existing policies was not
considered as these policies are out of date and not aligned with
other council policies including the Fair Collection Charter
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 25 Sep 2024 |
| Subject to call-in | Yes |