Inclusion and SEND Service LGSCO Complaints

March 5, 2025 Children and Families Overview and Scrutiny Committee (Committee) Approved View on council website

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Summary

...to welcome and endorse the update on the progress of mitigations to reduce LGSCO complaints received by the Inclusion and SEND Service, while also circulating the compliments and complaints report to the Committee.

Full council record
Content

It was proposed by Councillor
Mustoe, seconded by Councillor Clemens
and
 
RESOLVED
that
 
The update on the progress of
mitigations to reduce the number of Local Government and Social
Care Ombudsman (LGSCO) complaints received by the Inclusion and
SEND Service was welcomed and endorsed by the Committee,
particularly in light of the national increase in demand on SEND
services.
 
Actions:
 
To circulate the compliments
and complaints report to the Committee.
 

Supporting Documents

20250305 -CFOSC - Inclusion and SEND Service LGSCO Complaints - Report - PUBLIC.pdf

Details

OutcomeRecommendations Approved
Decision date5 Mar 2025