Annual Complaint and Service Improvement Report 25/26 (Non-Key Decision).
September 9, 2026 Cabinet (Cabinet collective) Awaiting outcome View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Cabinet decided to note the St Leger Homes' Annual Complaint and Service Improvement Report 2025/26 and the Housing Ombudsman Complaint Handling Code self-assessment. This decision was made on 09/09/2026. The report details complaint performance, service issues, and improvement activities.
Related Meeting
Cabinet - Wednesday, 9 September 2026 - 10.00 am on September 9, 2026
Supporting Documents
Details
| Outcome | For Determination |
| Decision date | 9 Sep 2026 |
| Expected date | 9 Sep 2026 |
| Originally due | 9 Sep 2026 |
| Lead officer | Jackie Linacre |