AWC.025.2024 Victoria Homecare Termination of Care Packages

August 8, 2024 Executive Director of Place (Officer) Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to terminate all current call off contracts with Victoria Homecare Limited due to instability in service delivery, while retaining them as a framework provider and ensuring a smooth transfer of care packages to new providers.

Full council record
Purpose

Victoria Homecare Limited (VHL) is one of the
framework providers under the council’s legacy framework. The
Council will continue to retain VHL as one of its frameworks
providers but will terminate all current call off contracts. (Call
off contracts are contracts awarded under a
framework).
The Provider has notified the Council that there is an instability
relating to the delivery of service due to staffing levels, amongst
other difficulties. As a result, the council has been left with
no
alternative but to terminate the call off contracts it holds with
VCL.
The Provider will work with the Council to ensure a safe, smooth,
and efficient transfer of the
Services to new providers is completed in a seamless way and to
have minimal impact on the individuals receiving the service.
There are currently 28 packages of support, totalling 269.25 hours
(per week) that will be transferred to alternative
providers.

Content

To terminate all call off contracts held with
Victoria HomeCare Limited with immediate effect.

Supporting Documents

AWC.025.2024 Victoria Homecare Termination of Care Packages FINAL Version_Redacted.pdf

Details

OutcomeRecommendations Approved
Decision date8 Aug 2024