Re-procurement of the Independent Health Complaints Advocacy service (IHCAS) contract
September 24, 2025 Strategic Director of Adults' Service and Public Health (Officer) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Strategic Director of Adults' Service and Public Health approved the procurement of a new Independent Health Complaints Advocacy Service contract on 24/09/2025. This decision allows for a three-year contract with an option to extend for a further two years, commencing on 1st April 2026. The procurement will ensure continuity of the service for Ealing residents.
Full council record
Decision
This report requests approval to procure a new contract for the provision of an Independent Health Complaints Advocacy Service (IHCAS) as required under the Health and Social Care Act 2012.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 24 Sep 2025 |