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To procure the AI Validator
tool to enhance accuracy, efficiency, and consistency in the
validation of planning applications. This decision includes
authorising the associated expenditure, contract award to the
selected supplier and commencement of integration and staff
training to ensure the tool is fully operational within the agreed
timeline.
 

Reasons for the decision

The decision to procure the AI Validator tool was
approved by Corporate Management Team (CMT) in support the
Council’s commitment to modernising and automating key
processes, as outlined in the previously agreed Artificial
Intelligence (AI) – Automation of Processes report. This
initiative aligns with the Council’s strategic objectives to
improve service efficiency, accuracy and consistency while reducing
manual workloads and the potential for human error.

The AI Validator tool will specifically enhance the
planning application validation process, ensuring faster processing
times and improved data quality. This supports the Council’s
policy to embrace innovative technology solutions that contribute
to better customer service and operational resilience.

Furthermore, the investment in AI technology is
consistent with national and local government digital
transformation policies, promoting smarter working practices and
enabling the Council to respond effectively to increasing service
demands within existing resources.
 

Alternative options considered

Continue with existing manual validation processes:
This option was rejected due to
ongoing inefficiencies, higher risk of human error and inability to
meet increasing demand for timely and accurate processing.
Maintaining the status quo would not support the Council’s
digital transformation goals.
 
Use
alternative AI tools:
The Council was unable to find
any other AI validation tools available on the market.