Flintshire Connects Service Review And Future Operating Model
September 11, 2025 Corporate Resources Overview & Scrutiny Committee (Committee) Approved View on council websiteFull council record
Purpose
Following a review
of Flintshire Connects, the service responsible for face-to-face
customer service, this report presents three options for the future
delivery of the service.
Content
That the Committee:
(a) Notes the key
findings of public consultation as outlined in the Executive
Summary Report in Appendix 1;
(b) Notes the key
findings of internal stakeholder engagement as outlined in
paragraph 1.09;
(c) Makes
recommendations to Cabinet on which of the three options for the
future delivery of Flintshire Connects, as outlined in paragraphs
1.14 - 1.16, to adopt;
(d) Supports Option 3
in principle but has concerns regarding the financial and practical
arrangements and that following feedback by the Committee, a
further report addressing those concerns and providing further
information be brought back prior to implementation; and
(e) Notes the
intention to consult all elected Members on the geographic location
of community surgeries.
Related Meeting
Corporate Resources Overview & Scrutiny Committee - Thursday, 11th September, 2025 10.00 am on September 11, 2025
Details
| Outcome | Recommendations Approved |
| Decision date | 11 Sep 2025 |