Tenant Satisfaction Measures 2023/2024
June 17, 2024 Cabinet Member Housing Management, Neighbourhoods and Homelessness (Cabinet member) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
...to approve the publication of the 2023/24 Tenant Satisfaction Measures report and survey results on the council's website and in the tenants' newsletter, confirming the accuracy and compliance with regulatory requirements.
Full council record
Purpose
To agree publication of TSM
information
Content
1 Approved that
reported Tenant Perception Measures (TSMs) have been calculated
accurately and in accordance with regulatory requirements set out
in the Regulator of Social Housing’s (RSH) Technical
Requirements documents.
2
Approved the 2023/24
report which covers TSMs and RBG’s compliance with the TSM
requirements.
3
Agreed that the results of the TSM surveys can be published,
as per the requirement by the RSH, on the council’s website
and in Talk Housing, the tenants’ quarterly
newsletter.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 17 Jun 2024 |
| Subject to call-in | Yes |