Adoption of New Corporate Complaint Policy

May 20, 2024 Leader of the Council (Cabinet member) Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to align with new Joint Complaint Handling Codes, the new Royal Borough of Greenwich Corporate Complaints Policy was adopted, replacing the previous Corporate Complaints Policy and Housing Complaints Policy.

Full council record
Purpose

Adoption of New Corporate
Complaint Policy

Content

1.   
Agreed the adoption of the new Royal Borough of
Greenwich Corporate Complaints Policy.

 
2.   
Noted that the new Royal Greenwich Corporate
Complaints Policy replaces the previous Corporate Complaints Policy
and Housing Complaints Policy.
 

Supporting Documents

Appendix A - DRAFT Corporate Complaint Policy.pdf
Adoption of New Corporate Complaint Policy.pdf

Details

OutcomeRecommendations Approved
Decision date20 May 2024
Subject to call-inYes