Award of contract for the provision of the Revenues & Benefits Software as a Service (SaaS) to Capita
October 10, 2023 Director of Finance (Officer) Key decision Approved View on council websiteFull council record
Content
1.Approved a direct award under
CSO 16.5 and 16.7 under the KCS Framework to Capita Business
Services Limited (company no:02299747) (“Capita”) for
the SaaS hosting and continued maintenance of the Revenues and
Benefits application (“Academy”).
2.Noted the duration of the
contract is for 7 years commencing 1st April 2024 to
31st March 2031. In addition, there will be a period of
data migration activities to the Capita cloud commencing
1st October 2023 to May 2024.
3.Noted the following costs
associated with the contract:
·
Total Annual charges for the 7-year period
1st April 2024 to 31st March 2031, equalling
to £1,534,960, broken down as:
SaaS Hosting Charges
£1,272,460
End of Year Support
£52,500
Additional License
Cost
£210,000
·
Total one-time costs payable in the first year of
the contract, 1st October 2023 to 31st March
2024, equalling £131,590 broken down as:
SaaS subscription for
1st October 2023-31st March 2024
£21,000
Cloud setup charge
£63,000
Implementation & project
management for new modules
£37,590
VPN connectivity between RBG
and Capita cloud
£10,000
4.Noted that the annual costs
include a provision for additional licences to the value of
£30,000 per annum to be purchased as and when required by the
services throughout the contract term.
5.Noted that the annual charges
may be subject to an adjustment each calendar year by a percentage
equal to the average percentage increase in the Consumer Price
Index (“CPI”) published by the Office of National
Statistics during the 12-month period immediately prior to
1st January of the relevant calendar year. Therefore,
expected budgets to be aligned every year to accommodate this
increase.
6.Noted that the total contract
cost is: £1,666,550.00
7.Noted that the approval of
this contract is deemed critical to ensure continued running of the
application software for the Revenues and Advice & Benefits
services.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 10 Oct 2023 |
| Subject to call-in | Yes |