Social media management tool
September 15, 2023 Joint Assistant Director: Communications and Customer Services (Officer) Approved View on council websiteFull council record
Content
We have found a cheaper alternative to our
current social media management tool, that also allows us more
users to involve CSC in our social media responses. Our current
provider does not have the functionality we need to be able to
offer customer service on social media. This new provider enables
us to do that at a cheaper cost.
Details
| Outcome | Recommendations Approved |
| Decision date | 15 Sep 2023 |