Direct Award for Tenancy Fraud Team
July 22, 2026 Joint Director of Housing Services (Officer) Approved View on council websiteFull council record
Decision
Guildford Borough Council to outsource their housing tenancy fraud function to Waverley Borough Council under a direct award contract through delegated decision by the Director of Housing
Reasons for the decision
Through pooling of resources WBC can benefit from a larger and more resilient team. GBC can benefit from in house knowledge, expertise and direct monitoring from Director of Housing.
Alternative options considered
Option 1 - remain as is
Option 2 - expand in house teams separately within GBC and WBC. No benefit of pooling resources
Option 3 - GBC and WBC create a joint housing fraud team with two officers who are W and G only with separate functions - rejected due to data issues
Option 4 - GBC and WBC to create joint fraud team - alternative governance route aged with legal colleagues
option 5 - contract out eternally - less responsive, no in house knowledge nor internal monitoring
Details
| Outcome | Recommendations Approved |
| Decision date | 22 Jul 2026 |
| Lead officer | Faye Gould |