Purpose

Council Housing Tenants continue to face
increasing pressure on their incomes as a result of cost of living
and other pressures. This can have a significant negative impact on
rent arrears and rent collection rates.
 
Mobysoft
‘RentSense’ is an arrears
management tool, based on predictive analytics to identify where to
focus early support for tenants who fall into arrears. MobySoft has a proven track record analysing rent
payment patterns for more than 1.6 million social housing tenants
and their ‘RentSense’
software solution is used by more than 170 social landlords.
Tenancy Services have been working with MobySoft and its product RentSense for the past two years. The findings are
extremely positive and have underpinned current levels of
operational efficiency.
 
Following re-negotiation and new terms,
additional software to further improve results, has been secured,
which will enable us to have a more robust approach to utilising
the system and support provided by Mobysoft.

Decision

To exempt this contract from market testing,
under para 3.10.2 of
Contract Standing Orders, to award a 12-month
contract valued at £80,629.56 to Mobysoft Ltd.
 
Reason:
It is in the best economic interest of the
Council and will enable continuous management of rent arrears.