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1.1. To note the business case for Phase 3 of the programme and
the projected benefits from the investment in this programme of
work.
1.2. To note the council’s approach to resourcing the
programme – in particular, the use of permanent resourcing to
reduce the investment needed.
1.3. To note that Phase 3 of the programme will deliver
£2.775m in net savings over four years, with a total payback
period for Phases 1, 2 and 3 of 5.24 years.
1.4. To approve the allocation of £4.411m to fund Phase 3
of the Resident Experience Programme, to be drawn down over 3 years
commencing Quarter 3 of 2024/25.
1.5 To note ongoing expenditure from 25/26 onwards of up to
£0.539m will be required for licensing and support of new
technical solutions. Approval of these costs will be requested via
a separate growth bid.
 
 
AGREED RECOMMENDATIONS
 
– as detailed in the report
– as detailed in the report
– none