Withdrawal of the 'bistro' catering service within the Excellent Homes for Life Extra Care Housing schemes

April 2, 2024 Portfolio Holder - Children's Services (Statutory responsibility for children) (Cabinet member) Approved View on council website
Full council record
Purpose

That the current catering
service is withdrawn based on evidence that:
 
·    
There is a low usage of the Bistro Services in its
current format.
·    
There are a significant number of tenants already
receiving meal provision support within their care
package.
·    
An activity programme exists already within the Care
Provider contract to support tenants to reduce their social
isolation and maintain wellbeing.
·    
Amendments can be made quickly to the existing
activity programme to incorporate food-based activity and
opportunity.
·    
Additional food-based or other activity will
continue to be explored as a longer-term provision.
 
Written submissions are
received from tenants and members of the public via dedicated
engagement questions plus broader concerns and constructive
feedback also received alongside. 
Verbal updates received during in-person tenant
engagement.
 
All representations were logged
and fed into the decision-making process.  The main concerns related to individuals with care
and support needs and a potential increase in social isolation for
all tenants.  Any decisions were paused
until further exploration of alternative provision in the
short-term could be undertaken which is now satisfied. Further
exploration will also continue over the longer term as an ongoing
action to enhance activities on site which are either food-based
and/or provide alleviation from social isolation.  Additionally, care package reviews/assessments
will be undertaken as required and with the consent of
tenants.

Content

That the current catering
service is withdrawn.
 

Details

OutcomeRecommendations Approved
Decision date2 Apr 2024