Transfer of the Out of Hours Customer Contact Service, from the the Environments & Housing Directorate to the Citizens and Communities Directorate

July 1, 2025 Director of Environment and Housing (Officer) Awaiting outcome View on council website
Full council record

Decision

The Director Environment and Housing agreed to transfer the Out of Hours Customer Service Team from the Environments and Housing Directorate, Community Safety Service to Citizens and Communities Directorate, Customer Contact Centre.

A budget of £212,722 will be provided from Environments and Housing Budget to support the transfer of the service from 085096

Supporting Documents

Report - Out of Hours service Transfer.pdf
DDN - Out of Hours service Transfer.pdf
EIA - Out of Hours service Transfer.pdf
App1 - Out of Hours service Transfer.pdf

Details

OutcomeFor Determination
Decision date1 Jul 2025