Procurement of a Strategic Lead Partner for the Customer Transformation Programme

November 20, 2025 Director of Communities, Housing & Environment (Officer) Approved View on council website

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Summary

...whether to proceed with the procurement of a Strategic Lead Partner for the Customer Transformation Programme, utilizing the Crown Commercial Services Management Consultancy Framework, and approving the associated recommendations regarding evaluation weighting, contract duration, and potential extension.

Full council record
Content

The Director of Communities, Housing and
Environment approved the procurement of a Strategic Lead Partner
for the Customer Transformation Programme and the recommendations
set out in the attached report.

Supporting Documents

Delegated Decision Notification.pdf
Report to the Director of Communities Housing Environment.pdf

Details

OutcomeRecommendations Approved
Decision date20 Nov 2025