Adopting a Customer Commitment for Newcastle

July 14, 2025 Cabinet (Cabinet collective) Approved View on council website
Full council record
Purpose

This report will seek Cabinet authorisation to
approve a Customer Commitment. This will be a public document
outlining the standards and behaviours people engaging with the
Council should expect from our colleagues and services.

Content

Cabinet agreed that
the Council adopts the proposed Customer Commitment and Service
Standards.

Supporting Documents

6. Adopting a Customer Commitment.pdf

Details

OutcomeRecommendations Approved
Decision date14 Jul 2025
Subject to call-inYes