008051 - Care Services Digital Transformation

December 12, 2025 Director of Adult Social Care and Prevention - Laura Choake (Officer) Key decision Approved View on council website
Full council record
Purpose

Newcastle City Council, Care Services, which
forms part of the offer within the Adult Social Care and Prevention
Directorate support approximately 1690 people each year across 8
different services. We are looking for permission to award a
contract to upgrade our Byker Lodge (BL) service with a new Care
Call System to the most economically advantageous tender
submission, following on from a competitive tender process.

Content

The recommendations were agreed as outlined in
the attached report.

Details

OutcomeRecommendations Approved
Decision date12 Dec 2025
Subject to call-inYes