Local Government and Social Care Ombudsman Complaints Monitoring

December 2, 2025 Standards Committee (Committee) Key decision Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to note the report on the number of Local Government and Social Care Ombudsman complaints received since the last report, including details of the allegations, outcomes, and key learning outcomes, as well as non-ombudsman complaints.

Full council record
Purpose

To receive an update on the number of Local
Government and Social Care Ombudsman complaints received since the
last report on 01 July 2025.

Related Meeting

Standards Committee - Tuesday 2nd December 2025 10.00 am on December 2, 2025

Supporting Documents

Local Government and Social Care Ombudsman Complaints Monitoring.pdf
Appendix 1 East Sussex Councils Ombudsman Complaint Analysis.pdf
Appendix 2 Complaint Terminology.pdf

Details

OutcomeRecommendations Approved
Decision date2 Dec 2025