Decision

(1) That the decision the taken by Cabinet in July 2022 (minute reference 151/22) will no longer be proceeded with.

(2) That the Director of Borough Economy be authorised to award a contract to Civica UK for the Civica Cx case management system for a period of three years with an option to extend for up to a further two years.

(3) That the Director of Law and Governance be authorised to execute any documentation to enable the action in (1) above.

(4) That any necessary exemptions to the Council’s Procurement and Contract Procedure Rules be made to enable the course of action referred to in (1) above to proceed.

(5) That the Director Borough Economy, in consultation with Director of Law and Governance be authorised to undertake variations to the contract in accordance with section 14 of the councils Contract Procedure Rules and such variations to be less that 10% of the contract value

Reasons for the decision

Decision under delegation authority

Alternative options considered

Doing nothing. The provision of a case management system for these service areas is essential to support modern service delivery.

An open market procurement process. The Crown Commercial Services Framework provides a compliant and cost effective means of procuring the service.