Purpose

Approval of Performance Monitoring Report.

Content

9.1

The committee considered a
report of the Executive Director Neighbourhood Services providing
an overview of housing and repairs performance for a range of
services within its remit. The report covered the period up to
quarter 3 2024/25 (October – December 2024).
 
A detailed appendix report was
included with comparative data against other landlords where
available and regulatory performance. The report enabled the
Committee to understand and comment on the performance delivery of
housing and repairs services to both tenants and
citizens.

 

 

9.2

RESOLVED
UNANIMOUSLY: That the Housing Policy
Committee:-
 

1.   
Notes the performance report update provided for
quarter 3 2024/25 (October - December 2024)

2.   
Highlights and records any issues of concern that
they wish to receive focussed analysis on in future performance
reports.

 

 

9.3

Reasons for Decision

9.3.1

The Housing Policy Committee
has delegated authority to monitor the
performance of Housing and
Repairs services to ensure that:

•      
The service is delivering for tenants, and that
tenant satisfaction in
closely monitored

•      
Limited resources are maximised due to budgetary
pressures

•      
The Council is delivering on corporate
priorities

Performance information is shared with external
organisations such as the Regulator of Social Housing and the
Housing Ombudsman for scrutiny.

 

 

9.4

Alternatives Considered and Rejected

9.4.1

The Housing Policy Committee
has delegated responsibility for the regular
monitoring of data including
performance and financial information, and
the performance monitoring of
Housing (public sector, private sector, and
related functions) services.
Therefore, no alternative options to the
production of this report
have been considered.