Content

10.1

The
Director of Housing and Neighbourhood Services introduced the
report which provided the Committee with an overview of housing and
repairs performance for a range of services within the remit of the
Committee. This report covered the period up to quarter 2 (July
– September) of 2023/24. The first part of the report
provided an analysis of the performance, setting this within both
the national and local context in which services are delivered. A
detailed appendix report was included with comparative data against
other landlords and regulatory performance. The report allowed the
Committee to understand and comment on the performance delivery of
housing and repairs services to both tenants and
citizens.
 

10.2

RESOLVED
UNANIMOUSLY: That
the Housing Policy Committee:-

1.    
Notes the Performance Report update provided for up
to quarter 2 of 2023/24.

2.    
Highlights any issues of concern that they may wish
to received focussed analysis in future
performance report.

10.3

Reasons for
Decision

10.3.1

The
Housing Policy Committee has delegated authority to monitor the
performance of Housing and Repairs services to ensure
that:
 

·      
The service is delivering for tenants, and that
tenant satisfaction in closely monitored.

·      
Limited resources are maximised due to budgetary
pressures.

·      
The Council is delivering on corporate
priorities.
Performance information is shared with external organisations
such as the Regulator of Social Housing and the Housing Ombudsman
for scrutiny

10.4

Alternatives Considered and
Rejected

10.4.1

The
Housing Policy Committee has delegated responsibility for the
regular monitoring of data including performance and financial
information, and the performance monitoring of Housing (public
sector, private sector, and related functions) services. Therefore,
no alternative options to the production of this report have been
considered.