HNS and Repairs Performance Reports

June 8, 2023 Approved View on council website
Full council record
Content

8.1

The Director of Housing and Neighbourhood
Services introduced the item which provided the Committee with an
overview of housing performance for a range of services within the
remit of the Committee. The report covered the period up to quarter
4 (January – March) of 2022/2023. The first part of the
report provided an analysis of the performance, setting this within
both the national and local context in which services are
delivered. More detailed appendices were included with comparative
data against other landlords and regulatory performance. The report
allows the Committee to understand and comment on the performance
delivery of housing services to both tenants and citizens. A
presentation was also shown on screen and referred to.

8.2

RESOLVED:
That the Housing Policy
Committee:-

1.    
Notes the Performance Report update provided for up
to quarter 4 of 2022/2023
2.    
Highlights any issues of concern that they may wish
to discuss in future performance reports

8.3

Reasons for
Decision

8.3.1

The Housing Policy Committee has delegated
authority to monitor the performance of Housing services to ensure
that:
 

·      
The service is delivering for tenants, and that
tenant satisfaction in closely monitored

·      
Limited resources are maximised due to budgetary
pressures

·      
The Council is delivering on corporate priorities

·      
Performance information is shared with external
organisations such as the Regulator of Social Housing and the
Housing Ombudsman for scrutiny

8.4

Alternatives Considered and
Rejected

8.4.1

No other options were considered. The Housing
Policy Committee has delegated responsibility for the regular
monitoring of data including performance and financial information,
and the performance monitoring of Housing (public sector, private
sector, and related functions) services. Therefore, no alternative
options to the production of this report have been
considered.

 

Supporting Documents

Housing Performance Report Q4.pdf
RMS Performance Report Q4.pdf
Appendix One - Housing Performance Report.pdf
Appendix One - RMS Performance.pdf

Details

OutcomeRecommendations Approved
Decision date8 Jun 2023