Annual Customer Feedback (complaints) Report
September 6, 2023 Cabinet (Cabinet collective) Approved View on council websiteThis summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.
Summary
The Cabinet decided to approve the recommendations and actions in the Annual Customer Feedback Report. This report summarises customer feedback, including compliments, comments, and complaints received in 2022/23. The approved actions are designed to support and improve robust customer feedback performance.
Full council record
Decision
RESOLVED:
To note the recommendations and actions in the Annual Customer Feedback Report designed to support and improve robust customer feedback performance.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 6 Sep 2023 |
| Effective from | 16 Sep 2023 |
| Subject to call-in | Yes |