Annual Complaints & Compliments Report (Childrens Services) 2023-24

July 15, 2024 CPH Children and Education Decision Session (Other) Approved View on council website
Full council record

Purpose

To meet the requirements of the The Children
Act 1989 Representations Procedure (England) Regulations 2006 and
provide information and analysis of 2023-2024 complaint &
compliments activity and related performance data for
Solihull’s Children’s Services.

Decision

The Cabinet Member RESOLVED to accept
the report and note its content.

Supporting Documents

20240613 DRAFT Annual Complaints Compliments Report - Childrens Services - 2023-2024.pdf
20240613 DRAFT Childrens Annual Complaints Report - 2023-24 - Executive Summary.pdf

Details

OutcomeRecommendations Approved
Decision date15 Jul 2024
Subject to call-inYes