Purpose

To
approve the Communications Charter which sets out the standard for
communicating with our tenants and leaseholders.  It includes timescales for responding to the
different methods of communication and provides clear and
consistent information.
 

Content

Cabinet
approved the Communications Charter produced for Tenants and
Leaseholders of the South Cambs Housing
Service at Appendix A to the report, and delegated authority to the
Lead Member for Housing to approve any minor amendments.