Unreasonably persistent, vexatious or abusive Complaints Policy
April 15, 2024 Corporate Policy and Resources Committee (Committee) Approved View on council websiteFull council record
Content
Committee resolved to:
1.
Agree the Council adopting an Unreasonably Persistent, Vexatious or
Abusive Complaints Policy as outlined in the report,
2.
Delegate to the Monitoring Officer to make any consequential
changes to the Complaints Policy arising from the adoption of this
policy; and
3.
Delegate to the Monitoring Officer, in consultation with the Chief
Executive and the Chair of the Corporate Policy & Resources
Committee, to implement any future changes and updates to the
Council’s complaints policy and procedure, including the
Unreasonably Persistent, Vexatious or Abusive Complaints
Policy.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 15 Apr 2024 |
| Subject to call-in | Yes |