CORPORATE PERFORMANCE - QUARTER 3 2025/26

March 11, 2026 Approved View on council website
Full council record
Content

Cabinet received a report and presentation
from the Chief Executive highlighting the Council’s
performance across key priorities and projects for Quarter Three
2025/26 and providing an update on progress against current
strategic risks.
 
The report provided Members with an update on
delivery of the Making Stevenage Even Better Programme, along with
corporate performance results across the Council’s business
units.  Members were pleased to note
that Quarter 3 had been another successful period for the Council,
reporting on 54 Corporate Performance Measures and over 70 key
projects.
 
The Chief Executive advised that a small
number of areas required specific attention and active management
by officers going forward and this was reflected in the report
recommendations which were being closely monitored by Senior
Management.
 
The Chief Executive advised the meeting of the
Government’s intention to have a local outcomes framework for
local government which had approximately 120 indicators reflecting
performance of the council alongside public experience of the town
and the council. 
 
Members made the following comments:
 
·        
Thanks were given to all staff working towards the continued
performance improvements;
·        
Members were pleased to note the number of housing development
schemes going ahead in the town;
·        
The opening of the indoor market had been a success with a high
footfall through the market;
·        
Although it was recognised that there was still work to do on the
void numbers, the Portfolio Holder for Housing gave reassurances
that void properties were being closely monitored and although she
was pleased to see that the figures were gradually improving,
officers and members were working hard to achieve substantial
improvement to this area;
·        
There had been welcome changes introduced in relation to waste
collection services and the Portfolio Holder for Environment
thanked the officers involved in the delivery of this service;
·        
Following Local Government Reorganisation, there would be new and
wider priorities in relation to performance monitoring resulting in
necessary learning relating to those areas the Council was not
currently responsible for.
 
It was RESOLVED:
 
1.   
That the service
performance against 54 corporate performance measures and progress
of key projects in Quarter Three 2025/26 through the Making
Stevenage Even Better Programme (Appendix A) be noted.

2.   
That the proposal to replace the two Housing Complaints
Satisfaction measures be agreed (section
4.3.9).
 
3.   
That the improvement actions being taken to improve void turnaround
times and deliver value for money for tenants be noted (section
4.3.2).
 
4.   
That the strategic risk updates (section 4.6) be
noted.

Related Meeting

Cabinet - Wednesday, 11 March 2026 1.00pm on March 11, 2026

Supporting Documents

5 Cabinet Cover Report Q3 FINAL 3.pdf
5 Appendix A Q3 2526 Performance Compendium.pdf
5 Appendix B Q3 2025-26 Ombudsman Case Update.pdf

Details

OutcomeRecommendations Approved
Decision date11 Mar 2026