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The Executive considered a
report in respect of Corporate Performance for Quarter 3 of 2023/24
(October to December 2023).
 
In response to a Member’s
comment about speeding up the turnaround on voids, the Chief
Executive stated that the Senior Leadership Team was focussed on
driving better performance in this area and that he welcomed any
further suggestions from Members concerning potential improvements
which could be made.
 
In reply to a Member question
about lessons learnt from other stock-holding Councils regarding
the turnaround on voids, the Chief Executive advised that
conversation were held regularly with ARCH (Association of Retained
Council Housing) and other Councils. 
The Portfolio Holder for Housing & Housing Development stated
that resourcing in this area, both in relation to
securing/retaining Trade staff and, in some instances, specific
materials, was a national problem.  The
Chief Executive was hopeful that the multiple contractor approach
would improve voids turnaround, but in any event officers would
continue to investigate other opportunities too.
 
In response to a Member’s
request, the Chief Executive agreed to arrange for figures to be
provided showing how the number of right to buy properties sold by
the Council in recent years compared with the 401 new properties
built by the Council (ie. the net
effect on the total housing stock).
 
It was
RESOLVED:
 
1.         
That the service performance against 35
corporate performance measures and delivery of key milestones in
Quarter 3 2023/24 through the Future Town Future Council Programme
(as set out in Appendix A to the report) be noted.

 
2.         
That the Council’s performance, as
demonstrated through the 13 Community Measures (set out in Appendix
B to the report), be noted.
 
3.         
That the performance challenges in relation
to voids (Section 4.4.2 of the report) be noted, and the planned
measures to improve performance be endorsed.
 
4.         
That the strategic risk updates (Section 4.8 of the
report) be noted.
 
Reason for Decision:  As contained in report.
Other
Options considered:  As contained in report.