Fresh Service Contract
August 20, 2024 Director of Resources, Borough Solicitor and Monitoring Officer (Officer) Approved View on council websiteFull council record
Purpose
Extension to ICT's ITSM solution
Content
To award a new 3+1
year contract to FreshWorks for the provision of the FreshService
ITSM Solution from 26 August 2024 to 25 August 2027, with the
option to extend for a further year (+ 1 year) to 25 August
2028.
Supporting Documents
Details
| Outcome | Recommendations Approved |
| Decision date | 20 Aug 2024 |