Award of contract for IT Support Service at Spendells House
September 4, 2024 Corporate Director (Operations and Delivery) (Officer) Approved View on council websiteFull council record
Purpose
Work on the conversion of Spendells House is
nearing completion and IT systems and other building service
systems such as door entry and alarms that use internet connection
have been installed. The next step is to complete the connection of
these systems to the internet and to fully commission and test
them.
Spendells House will house some of our most vulnerable residents.
Reliability, network connectivity and business continuity of
service are key award factors. Similarly, cyber security is a key
factor in awarding the contract
It is proposed to enter into a new IT Managed Network Services
contract for Spendells House with Intergence Systems Limited.
The 3 year GCloud13 Lot 1 framework (RM1557.13) is an addendum to
the existing corporate Network Managed contract on 25 February
2027.
The contract value of £23,220 (£7,740per annum)
comprises a 36 managed service cost for previously purchased
network hardware – aligned with TDC’s master network
infrastructure plus licensing costs for a range of third party
network monitoring systems/ tools plus the service support costs
themselves.
Content
To to enter into a three year additional
agreement with Intergence in order to secure the running of the IT
network at Spendells House and the commissioning of the systems
there.
Alternative options considered
Option 1 - Progress with Intergence as
proposed.
Option 2 - Doing nothing - not proposed. This would leave the
Council operating Spendells House accommodation premises with no
support or Cyber Security policies in place.
Option 3 - Use an alternative provider - Not proposed. Intergence
has a proven track record and existing positive relationship with
TDC, complies with required cyber regulations, and can be procured
through the GCloud13 framework system.
Details
| Outcome | Recommendations Approved |
| Decision date | 4 Sep 2024 |