Bereavement Services Management System

February 5, 2025 Corporate Director (Operations and Delivery) (Officer) Awaiting outcome View on council website
Full council record
Content

That the current
Crematorium and Cemetery Administration System be upgraded and
hosted by Gower with all new licences & updates included.
 
The Corporate
Finance & Governance Portfolio Holder has granted an exemption
from the Procurement Rules.

Reasons for the decision

These are broadly
set out in the attached exemption request made to the Portfolio
Holder.

Alternative options considered

Option 1 – Do
nothing and use an unsupported system with the risk of software
failure due to no further updates.
 
Option 2 – Go
out to retrieve four competitive quotes in line with procurement
rules which could lead to a new supplier, months of testing and
implementation, staff training as well as data migration between
systems.
 
Option 3 –
Upgrade the current system, enter into
new arrangements and benefit from the more modern supported system
that will be used by the Bereavement Services.

Details

Decision date5 Feb 2025