Purpose

The decision to extend the existing Managed
Cybersecurity Service Contract with Intergence Systems Limited for
a for a further year by executing the first +1 year as per the
contractual terms of the contract length (3 +1 + 1)
Tendring District Council has been working with
Cambridgeshire-based Intergence Systems Limited for the past three
years. They have repeatedly demonstrated their knowledge and
expertise supporting the council’s complex blend of critical
systems and supporting infrastructure, in turn providing the high
levels of business continuity and resilience that the council
relies upon to deliver services to residents.
Intergence hold government level Security Clearance (SC) at
Project, Design and Support Levels (Security Clearance conforms to
BS7858). The company also has the following Security Governance and
Risk Certifications: ISO:27001, ISO:9001, Cyber Essentials.
The Council has had a Managed Cybersecurity Service contract with
Intergence Services Limited for the past 3 years, during which
time, additional services have been added, including:
•Expansion of Managed SIEM (Security Information Event
Management)
•Improved SOC (Security Operations Centre)
•Increase of protective devices, both physical and
virtual
•Security Dashboards
The continuation of the Managed Cybersecurity Service contract will
offer many benefits, including:
1.Cyber Protection and Support – extending the contract with
Intergence will enable us to both continue and enhance the Security
controls and processes we have in place. Moving to a new supplier
will be a prolonged process and may risk a period of unsupported
systems or exposure to poor technical support knowledge/
capabilities and increase our exposure to cyber threats.
2.Value for Money and Business Continuity – continuation of
the managed security service ensures all the extra services and
monitoring is kept with one supplier thus ensuring value for money,
continuity of service plus a range of ‘value-add’ free
services.
3.Resilience enhancements – The services and the knowledge
and expertise provided by Intergence ensure the Council has a
highly resilient, modern and enabling infrastructure.
4.Minimal service disruption and business risk – As part of
and as an extension to the managed cybersecurity service contract,
Intergence network management and support. Alongside the
council’s IT and cyber team, Intergence provide resources,
processes and technology to continuously monitor/ improve our
network and response to service affecting incidents.
5.Single Point of Support – The managed service contract
covers a complex mix of technologies and systems all supported by
one provider. These include Wide Area Network (WAN), Local Area
Network (LAN), Wi-Fi. Therefore, no diffusion of responsibility can
occur.
6.Proven Knowledge and Expertise – working with the said
company for a number of years and on a number of high-level
projects (as previously outlined) has proven Intergence knowledge
and expertise in the field.
7.Security, Governance and Risk – Intergence have Government
level Security clearance (SC) staff at Project, Design and Support
Levels (Security Clearance conforms to BS7858). The company also
has the following Security Governance and Risk Certifications:
ISO:27001, ISO:9001, Cyber Essentials.
The extension of the contract will be paid for from within existing
IT and Resilience Team Service budgets.
The contract renewal costs are £58,644 per annum for the
length of the agreement. These aggregated contract cost include
licensing costs for a range of third party security
solutions/services including addition cyber security tools.

Content

The decision to extend the existing Managed
Cybersecurity Service Contract with Intergence Systems Limited for
a for a further year by executing the first +1 year as per the
contractual terms of the contract length (3 +1 + 1).