Out of Contract Invoicing for Oneserve Housing Repair Management System
January 19, 2026 Assistant Director (Building & Public Realm) (Officer) Awaiting outcome View on council websiteFull council record
Purpose
The decision was taken to allow two months of
invoicing, issued separately, outside of the expired contract in
order to maintain uninterrupted access to the Oneserve software,
licences and support services. This temporary arrangement ensures
operational continuity while the necessary governance, approval and
procurement processes for the contract renewal are completed.
Without this interim provision, essential services would be at risk
of disruption.
Content
To be invoiced for two months (separately)
outside of the now expired contract for the provision of Oneserve
software, associated licenses and support, whilst the required
governance processes are carried out for the renewal of the
contract. The three year contract expired on 06.01.26.
Invoice for 07.01.26 – 06.02.26 = £5098.55 plus
VAT
Invoice for 07.02.26 – 06.03.26 = £5098.55 plus
VAT
Alternative options considered
This will not be affected by LGR as the
invoiced period is just two months, these being January 2026 and
February 2026. Whilst there are LGR considerations required as part
of the Oneserve contract renewal, this decision relates solely to a
two month period which is unaffected by LGR.
Details
| Decision date | 19 Jan 2026 |