Purpose

A new Performance Management
Framework which sets out how the council intends to manage
organisation performance has been considered. As part of this,
refreshed corporate performance indicators are proposed to track
the council’s progress with the Corporate plan
2024-28.

Decision

Cabinet approved the proposed approach to monitoring
and reporting on corporate performance at Thanet District Council
that was set out in the Cabinet report. This
included:

A new Performance Management Framework;

 
2. 
The adoption of 40 Corporate Performance
Indicators;
 
3. 
Production of quarterly Corporate
Performance reports to be produced for the Cabinet and Overview and
Scrutiny Panel to review;
 
4. 
Production of an end of financial year
summary report.

Reasons for the decision

It is good practice for
councils to provide transparent oversight of how they are
performing in key services. This helps to demonstrate to local
people that the things they care about are being prioritised and
provides a tool for accountability. The previous corporate
performance indicators have been refreshed to reflect the
council’s Corporate Plan 2024-28 and will track performance
against the five Corporate Priorities.

Alternative options considered

The alternative is not to adopt
the proposed corporate performance approach and thereby not to
publicly report on the progress with the proposed 40 Corporate
Performance Indicators. This was rejected on the basis that it is
considered good practice for local government to provide public
oversight of its performance in key service areas. It would also
not fulfil the commitment given to report on progress with the five
priorities set out within the council’s implemented Corporate
Plan.
 
The Cabinet also considered
implementing an amended version of the corporate performance
approach and/or requesting different or additional performance
indicators. However, the approach and indicators proposed within
this report were included based on data which is actively monitored
within the relevant service area. It could be possible for new data
sets to be developed, but this would have to be undertaken in
consultation with the service area to ensure it is possible to
collate and monitor this information. If any changes or additions
are proposed, they will be identified within future corporate
performance reports for consideration.