Complaints - Annual Report 2024/25 / Cwynion - Adroddiad Blynyddol 2024/25

November 25, 2025 Cabinet (Cabinet collective) Key decision Approved View on council website

This summary is generated by AI from the council’s published record and supporting documents. Check the full council record and source link before relying on it.

Summary

...to note the information in the 2024/25 annual complaints report, continue supporting the Complaints and FOI Team, and note the annual letter from the Public Services Ombudsman.

Full council record
Purpose

Cabinet is invited to note the information
presented in the annual complaints report and formally receive the
annual letter from the Public Services Ombudsman.

Content

Cabinet agreed to note the information presented in the report
and agreed to continue to support the central Complaints and FOI
Team. Cabinet also agreed to note the annual letter from the Public
Services Ombudsman.
 
REASON FOR DECISION: As set out in the
report.

CONSULTATION: As set out in the
report.

MEMBERS’ INTERESTS: None.

Related Meeting

Cabinet - Tuesday, 25th November, 2025 10.30 am on November 25, 2025

Supporting Documents

Annual Complaints Report 202425.pdf
Appendix 2 - Annual Complaints Report 202425.pdf

Details

OutcomeRecommendations Approved
Decision date25 Nov 2025