Self-assessment of compliance with the Housing Ombudsman's Complaints Handling Code

June 13, 2024 Approved View on council website
Full council record
Content

RESOLVED to review and ratify the self-assessment
document (Appendix 1) for submission to the Housing Ombudsman.

Supporting Documents

Appendix 1 UDC Draft Complaints Code Self-Assessment.pdf
Report UDC Complaints Handling Code.pdf

Details

OutcomeRecommendations Approved
Decision date13 Jun 2024
Subject to call-inYes