Ombudsman Wales Annual Letter 2024/2025

January 20, 2026 Executive Board (Committee) Key decision Approved View on council website
Full council record
Purpose

To update Members on the Ombudsman's annual letter to
include any comments from Governance & Audit Committee

Content

RESOLVED – That the report and Annual Letter
set out in report COGC/03/26 be endorsed and the Council’s performance within
be noted.

 

Reason for Decision

To enable Members
to review the Council’s performance in responding to customer complaints.        

 

Related Meeting

Executive Board - Tuesday, 20th January, 2026 10.30 am on January 20, 2026

Details

OutcomeRecommendations Approved
Decision date20 Jan 2026