Decision
Complaints policy and Annual Customer Feedback reports
Decision Maker:
Outcome: Recommendations Approved
Is Key Decision?: No
Is Callable In?: No
Date of Decision: January 22, 2025
Purpose:
Content: The Committee discussed the report and resolved to recommend that there should be “Democratic oversight at Executive level at the point a complainant is likely to be restricted on their access to the Council under the ‘Managing Unreasonable Customer Behaviour Policy’. Proposed by Cllr Hobhouse and Seconded by Cllr Kravis.
Supporting Documents
Related Meeting
Scrutiny Committee - Communities - Wednesday, 22nd January, 2025 10.00 am on January 22, 2025