Decision Maker: Homes and Housing Delivery Policy Committee

Outcome: Information Only

Is Key Decision?: No

Is Callable In?: No

Date of Decision: February 14, 2025

Purpose: To provide an update for the Committee

Content: The Committee RESOLVED:   1. To note and comment on the Housing & Consumer Standards Programme (H&CSP) improvement plan summary (Appendix Ai).   2. To note and comment on the H&CSP landlord compliance programme combined backlog and BAU performance report (Appendix Aii).   3. To note and comment on the strategic root cause review report (Appendix Aiii).   4. To note the update on the Consumer Standards Improvement Strategy.   5. To note and comment on the residents voice actions and feedback from the Housing Scrutiny Panel.   6. To note and comment on the update from the latest regulatory review meeting with the Regulator of Social Housing (RSH).