Decision

Complaints Policy and Unreasonable Actions Policy

Decision Maker: Policy and Finance

Outcome: Recommendations Approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: April 1, 2025

Purpose:

Content:

Supporting Documents

Complaints Review Policy Report.pdf
Amended Complaints Policy.pdf
Appendix 2 - Policy on managing unreasonable actions by complainants.pdf
Appendix 3 - Good administrative practice guidance.pdf

Related Meeting

Policy and Finance - Tuesday, 1st April, 2025 6.30 pm on April 1, 2025