Decision Maker: Anti-Poverty and Inequality Committee

Outcome: Recommendations approved

Is Key Decision?: No

Is Callable In?: No

Date of Decision: March 25, 2025

Purpose:

Content: (i)            to approve the proposed improvement actions; (ii)          to instruct the Chief Officer – People and Citizen Service to report back on progress within 12 months; (iii)         to instruct the Chief Officer – People and Citizen Services to work with Chief Officer - Data Insights to improve the response and enhance the insights for the next survey; and (iv)         to instruct the Chief Officer – People and Citizen Services to speak to service users accessing the Council’ s money advice services about how they receive information and sources they trust and to report back to committee via a service update.