Decision Maker: Cabinet

Outcome: For Determination

Is Key Decision?: No

Is Callable In?: Yes

Date of Decision: May 7, 2025

Purpose: Approval of the Customer Experience Strategy 2025 - 2028

Content: Resolved:-   (1)          that approval is given to the Customer Experience Strategy 2025 – 2028;   (2)          that in connection with (1) above, the Assistant Chief Executive is authorised to implement the Customer Experience Strategy across the Council.